How Clout Works

Set up once. Works every day after that.

Most review management tools are complicated to set up and time-consuming to run. Clout is designed to do the opposite: get you started in under 15 minutes and then run quietly in the background while you get on with running your business.

1

Step 1

Connect your Google Business Profile.

Getting started takes under 15 minutes. There’s nothing technical involved. If you can log into a Google account, you can set up Clout.

  • Connect your Google account: Clout links securely to your Google Business Profile via Google’s official API. Your login credentials are never stored.
  • Confirm your business location: Select the location you want to manage. If you have more than one, you can add them one at a time.
  • Add your customer contacts: Upload a list of existing customers to send your first batch of review requests, or start fresh and add customers as jobs are completed.
No developer needed. No complicated integrations. No waiting for someone to set things up for you. Clout is built so any business owner can get started on their own.
2

Step 2

Your customers get a short, friendly nudge.

Once Clout is set up, review requests go out automatically, by email, SMS, or both, depending on what contact details you have for each customer. The messages are brief and genuine, personalised with the customer’s first name, and timed so they arrive when the experience is still fresh.

Sample SMS

“Hi [Name], thanks for choosing [Business Name]. We’d love to know how we did. Would you mind giving us some feedback on our service? It only takes a minute: [link]. Thanks, [Business Name].”

All review requests sent through Clout are compliant with Google’s review policies and New Zealand’s Unsolicited Electronic Messages Act 2007.

Feedback Process

Problems can reach you directly.

Every customer is asked how the job went. Customers who had a good experience are invited to leave a Google review. Customers who tell you something went wrong are put in touch with you directly, so you get a chance to put it right. Either way, the option to leave a Google review is there.

Customer receives feedback request
↓
How did it go?
↓
Happy ★
↓
Google review requested
↓
Not happy
↓
Request private feedback sent directly to you. Google review link provided.
Clout gives unhappy customers a better option: one where their complaint actually gets heard and resolved, rather than disappearing into a one-star rating that helps no one. Note that blocking customers from offering a bad review is against Google’s terms of service. The New Zealand Commerce Commission also levies fines for review gating and misleading online reviews under the Fair Trading Act 1986.
3

Step 3

Watch your reputation grow. Stay on top of it.

Your Clout dashboard gives you a clear view of how your Google reputation is tracking, without having to log into Google separately or piece things together manually.

  • See your current Google star rating and review count
  • Track how both are trending over time
  • View all your recent reviews in one place
  • Get alerts when a new review lands
  • Monitor the performance of your review requests (how many were sent, opened, and acted on)
  • Check your Google Business Profile for any issues that need attention

Always Watching

Know the moment a new review lands.

Clout monitors your Google profile continuously and sends you an alert as soon as a new review is posted, whether it came through Clout or not. Responding to reviews promptly signals to Google and to potential customers reading those reviews that you’re an attentive, professional business.

More Than Just Reviews

Your Google profile does more work than you might realise.

Google reviews are the most visible part of your Google Business Profile, but they’re not the only thing that affects how you appear in search results and on Google Maps. Clout helps you keep your entire profile in good shape, not just your reviews.

Take It Further

Put your best reviews to work on your own website.

Your Google reviews don’t have to stay on Google. Clout’s website widget pulls in your latest reviews and displays them directly on your site, automatically updated whenever a new review comes in. It takes a few minutes to add to any website and requires no ongoing maintenance.

Pricing

One plan. Everything included.

Clout is $99 PLUS GST /month per location. There are no setup fees, no feature tiers, and no lock-in contracts. Every feature on this page is included from day one.

See Full Pricing Details

Ready to see it for yourself?

Set up takes under 15 minutes. Your first review requests can go out the same day.

Get More Clout

$99 PLUS GST /month per location · No lock-in · Cancel any time